Professional Services
Experience a full-service enterprise-level partnership with our consultative approach to guide you toward sustainable profitable growth.
A True Extension of Your Team
When you choose Tibersoft as your partner in foodservice performance optimization, our experienced team of data experts becomes an extension of your own staff, working specifically and collaboratively with you to optimize the value of your data. Your dedicated Client Success Managers will be your central points of contact, making sure you get all the support, data mentorship, and best practices you need to succeed.
What We Do
Ensure Data Confidence
Support Module Adoption
Guide You From Insights To Action
Foster Community
Your Client Success Managers
Suzanne Cwik
Suzanne leads our Professional Services team. She has 10+ years in Foodservice CPG, both on the manufacturing side and now in technology with Tibersoft. With her background in Sales Strategy and Trade, Suzanne relies heavily on data and analytics to meet client needs. She works to ensure every client can effectively leverage Tibersoft—both our Explore software and our managed services—to meet their business goals.
Beth Madore
CLIENT SUCCESS MANAGER
Beth has extensive experience in the collection and analysis of foodservice data. She has been with Tibersoft for over 15 years. Beth excels in helping clients like you to bring data sources online, integrate the data into your organization and build the discipline and best practice business processes for getting the most from this valuable asset.
Alex Drake
CLIENT SUCCESS MANAGER
Alex has over 20+ years in foodservice technology. His specialty is in direct sales and audit, as he can help you quickly identify double dips that are wreaking havoc on your trade budget. His deep understanding of the data means that you can focus on getting the results you need to uncover and recover your bottom line.
Angela Cummings
CLIENT SUCCESS ANALYST
Dominic Puleo
OPTRADE MANAGER
There’s no doubt about it – Dominic is an OPTRADE guru after spending 20+ years with Tibersoft. He’s been with us since a few years after Tibersoft launched! Since then, he’s been everyone’s right-hand man. As a complete expert in foodservice data, he is a master of data mastering. Dominic is the superstar you need to make sense of your data and get the rich value that it can provide you to drive your business forward.
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Looking to learn more? We’re here to help answer any questions you may have about our solutions, our processes, or foodservice industry insights and analytics in general.