Access to data is only the first step in the foodservice industry. The real competitive advantage comes from having the right experts to interpret and provide guidance on how to action that information. We believe our platform is only as powerful as the community using it. That is why we are thrilled to welcome two new members to our Client Services team.
“We are approaching Tibersoft’s 30th anniversary with a team that has never been stronger. We are investing in top talent to continue to deliver the level of strategic partnership that food and packaging manufacturers rely on.” — Chris Hart, President
Judy Bennett and Fiorella Rondon bring both strategic direction and dedicated client services experience. They are here to equip your organization for true data-driven decision making.
Leading Professional Services with Strategic Vision
Welcome Judy Bennett as Our Director of Professional Services.
With years of experience leading Professional Services in complex SaaS environments, Judy knows that successful implementation requires a combination of technical and consulting mindsets. She champions a culture of proactivity within our team, moving beyond simple data management to generate high-value insights that drive your business forward
As the Director of Professional Services, Judy focuses on ensuring your implementations and technical projects run smoothly. She ensures that your path to data-driven decision making is efficient and directly supports your strategic initiatives. With her guidance, Tibersoft clients will benefit from a partner who anticipates challenges before they impact your bottom line, helping you achieve faster time-to-value.
Expert Guidance for Data-Driven Decision Making
We welcome Fiorella Rondon as our newest Client Success Manager (CSM).
Her role centers on delivering a white-glove client experience that builds trust across every level of your organization. Fiorella analyzes your data to identify trends and pain points, translating raw numbers into actionable recommendations that align with your specific goals.
Fiorella brings decades of deep roots in the FAFH ecosystem. This perspective allows her to bridge the gap between your data and the operational realities of the market. She knows the language of the industry, so she can help you turn Tibersoft insights into strategies that deliver real results.
Fiorella champions strategic use cases that elevate Tibersoft from a tactical tool to a strategic asset. With her as your advocate, you move beyond simple software usage to driving measurable business outcomes.
“Our Client Services team is already delivering incredible results. Bringing Judy and Fiorella on board allows us to support that momentum and bring even more value to our clients. We are entering 2026 with more resources than ever to help you turn data into business success.” — Suzanne Cwik, VP of Commercial & Client Services.
30 Years of Partnership and Ready for 2026
As the Tibersoft team grows, we look forward to introducing new capabilities that help grow market share. These additions mark the beginning of an exciting chapter as we approach our 30th anniversary. Interested in learning more?
