An Extension of Your Team.
Your Client Success Manager makes sure you get what you need to succeed.
ENSURING DATA CONFIDENCE
The most frustrating thing about data is when you can’t be confident that it’s accurate or complete. Don’t waste time building a strategy based on incorrect assumptions. Our Client Success Managers – CSMs – ensure that you are looking at the right picture to draw your insights upon. The Tibersoft system is built to help you know what data is loaded. Your CSMs will dive into the system with you and support getting the data sources you need up and running smoothly.
SUPPORTING YOUR MODULE ADOPTION
Your CSMs primary goal is to ensure you are getting the most value out of your partnership with Tibersoft. They make sure your users have what they need to be successful in the tool. This includes ongoing touchpoints to cover training, new feature introductions, data health reviews, and insight delivery. In addition to being technical experts, our CSMs know how to translate data into meaningful, actionable information your business needs.
GETTING YOU FROM INSIGHTS TO ACTION
Your CSMs are foodservice experts, with a minimum of 10+ years of experience in or supporting the industry. Whether you need help or are looking for best practices, they are a resource to help you understand your business. Knowing how you are doing today helps you plan for tomorrow so that you can drive your business with actionable insights.
YOUR CLIENT SUCCESS MANAGERS
Get to know us by learning more about our clients – the most powerful data sharing community in the foodservice industry.
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