We know what we're shipping out to Distributors, but we have trouble tracking product -- especially branded product -- to our Operator customers. Can Tibersoft help?
Yes. Our programs become an extension of your contracted Operator customer relationship. The resulting information gives you a comprehensive understanding of how your products are being used at an Operator location level..

How detailed is the information you provide?
The program is capable of picking up line item detail on every invoice with 24-hour latency.

Presumably, you have to have relationships with a lot of different companies in the foodservice industry to make this work.
We have relationships with and network connections to 90% of the foodservice Distributors in North America. We have Operator relationships with over 50 distinct Operator companies.

How does help Tibersoft turn this data into actionable information?
Depending on the situation, we can provide reports and alerts and/or send data to internal systems. We take an 'our screen or your screen' approach. Sometimes, we're asked to provide temporary reports, thus providing a bridge to when internal systems can be made to learn about indirect customer data.

Others have claimed they can do this, but in fact they have had limited success. What makes you different?
Our approach is realistic. We are not providing market-level data, but rather enabling trading partners to enhance their relationship with information. Our Trading Partner View 2006 initiative is proving this out.

How do we get started?
E-mail Tibersoft and let us know you're interested in finding out more.